REFUND POLICY

Last updated: Aug. 12, 2025

We stand behind COZORA's value. If you're not completely satisfied within your first 30 days, we'll provide a full refund. Simply email [email protected] with your request.

30-DAY MONEY-BACK GUARANTEE

• Full refund available within 30 days of initial subscription
• Request refunds by emailing [email protected]
• Refunds processed within 5-10 business days
• Access continues until refund is processed

AFTER 30 DAYS

• You can cancel anytime and retain access through your current billing period
• No partial refunds for unused portions of billing periods
• Cancellation takes effect at the end of your current billing cycle

SPRINT CONTENT

• Sprint registration is free for active subscribers
• Refund eligibility applies to the underlying subscription, not individual sprints
• Access to sprint content continues as long as subscription is active

REFUND PROCESS

1. Email [email protected] with your refund request
2. Include your account email and reason for refund (optional)
3. We'll process your request within 2 business days
4. Refund appears in 5-10 business days depending on payment method

EXCEPTIONS

• Refunds not available for affiliate commissions earned
• Users who violate terms of service forfeit refund eligibility

QUESTIONS
Contact [email protected] for refund-related questions.